Immediate help
Immediate guidance for what to do when someone dies
Losing a loved one is one of life’s most difficult experiences, and understanding what to do when someone dies can feel overwhelming. At Pellow & Hill, we provide caring support and clear guidance to help you navigate the funeral process with ease.
Our team offers compassionate assistance and help you take the necessary next steps. Phone us to speak with a member of the Pellow and Hill team.
1. First steps after a death
The first step is to contact us, we can guide you on what the next steps are. We are able to give professional advice on the best care for your loved one. Phone (07) 856 5129.
What happens next depends on where the death occurred. If your loved one passed away at home you may need to contact the GP, or emergency services to verify the death. In hospitals or care facilities, the staff will typically handle this step for you. A medical certificate of death is essential for moving forward with arrangements.
Following this, arrangements can then be made to bring your loved one into our care. If the coroner is involved, your family will still need to coordinate the funeral, and we are here to provide support and advice throughout the funeral process.
This is an incredibly difficult time, and our priority is to help you honour your loved one in a way that reflects their values and brings comfort to your family.
With decades of experience serving the Hamilton community, Pellow & Hill is here to provide unwavering support when you need it most.
2. Establishing authority
Before proceeding with the funeral process, it is crucial to determine who has the authority to make funeral arrangements. If your loved one had a Will, the Executor is responsible for these decisions. In the absence of a Will, legal authority typically falls to the next of kin, such as a surviving spouse, partner, or children.
Pellow & Hill can guide you through these steps, ensuring everything is handled with care and respect.
3. Viewings
Many families find comfort in spending time with their loved one before the funeral. Pellow & Hill offers serene, private spaces for viewings, allowing family and friends to say goodbye in their own way.
These moments are an important part of the funeral process, offering a chance for reflection and emotional connection while your loved one is in our care.
4. Things to take care of after someone dies
After a death, there are several practical tasks to address, notifying institutions, and handling personal affairs. These things to take care of after someone dies can feel overwhelming. To help, Pellow & Hill offers easy access to MyTrove, a resource designed to simplify and organise these responsibilities, ensuring you feel supported throughout the process.
5. Planning the funeral
Understanding what to do when someone dies includes navigating the many decisions involved in the funeral process. From choosing between burial and cremation to selecting venues, coffins, and catering, every choice helps create a farewell that honours your loved one’s life.
At Pellow & Hill, our team provides compassionate guidance to ensure every aspect of the service is meaningful and tailored to your needs. Whether you prefer a traditional ceremony or something more personal, we are here to support you through the funeral process.
Explore the Funeral Options, as well as the range of Coffins and Urns available, plus Hearses and Catering.
Guidance on what to do when someone dies
Whether you need immediate help with the funeral process, have questions about next steps, or require support during this difficult time, our caring team at Pellow & Hill is here to provide professional and empathetic assistance.
